From the author
So you think you don’t negotiate? Essential tips for small-business owners
Knowing your desired outcomes will guide your negotiation strategy and keep you focused during the process.
Mastering the art of dealing with difficult people in your small business
In negotiation you need to shift the energy so it's not 'me versus you' but rather 'the two of us sitting side-by-side'.
In a business dispute, is hiring a lawyer the answer?
The challenge with going to a lawyer is that lawyers work in an adversarial way, which means it is built on a system tha...
When is it time to stop negotiating?
Once negotiation has begun, it is easy to become obsessed with reaching an agreement at any cost because we are afraid t...
Top tips to help HR managers to manage return to the office conflicts
It is important to recognise the stress engendered by the pandemic and give the benefit of the doubt to staff who are co...
Top tips for negotiating business rent reductions
It is crucial to understand the difficulties faced by both landlord and tenant in order to come to an amicable agreement...
When might a mediator be better than a lawyer?
Mediation is preferable to the drawn-out, resource-draining legal action that litigation involves when you are caught up...