From the author
Sustainable returns build brand loyalty, survey finds
“Sustainability is no longer a nice to have for consumers, it’s now a key consideration when deciding which brand to pur...
Australia’s Top 50 People in eCommerce for 2024 revealed
Now at Country Road Group, Matthew Horn is one of the key leaders driving the company’s digital and technological transf...
Speedy shipping a core driver of online sales
The study also found that few consumers are willing to pay for returns with 54 per cent saying they felt it was "unfair"...
Shock rate rise deals a “devastating” blow to retailers
ARA CEO Paul Zahra said previous rate rises had already left retailers reeling, describing the rise as “a significant bl...
No Christmas spending boom, warns ARA
Roy Morgan predicts $66.8 billion will be spent in the November to December 24 Christmas trading period – just $74,000 m...
Australia’s retail ‘recession’ runs to three consecutive quarters
The last time there were three consecutive quarters of declining retail volume sales was in 2008, during the time of the...
“Wake up and change direction” retailers tell Reserve Bank
RBA governor Philip Lowe expressed concern that high inflation for services will persist due to rising wages and very lo...
Surprise cash rate rise will ‘stretch’ retailers and hospitality businesses
"The RBA's own research shows current inflation is driven by supply issues, which is now easing, but interest rate hikes...
Reserve Bank’s ‘sledgehammer approach’ leaves small businesses the victims
The NRA stated that it is unrealistic to expect consumers to stop spending or run retailers out of business to drive dow...
Australian retail sales surged 7.5 per cent in January – ABS
Significant year-on-year sales increases were recorded by cafes, restaurants and takeaway businesses; clothing and footw...