communication
Followcommunication Archives
Nervous about making a sales call? How to eliminate resistance by doing nothing
A poll conducted recently indicated that 61 per cent reported they found making sales calls the most stressful part of t...
Six tips for building culture into your SME
If a small-business owner waits too long to think about culture, they risk finding themselves creating a toxic workplace...
Five phone system features that can transform your small business
Real-time call reports that detail when you get the most calls, and how many you miss can also allow you to make operati...
How to succeed in business as a small fish in a big pond
You're better off sticking to your business strategy and strengths because a job you're not putting 100 per cent into wi...
How a phone answering service can help you cope with staff shortages
By outsourcing the management of their call volume to a live answering service, businesses can cut front desk-related co...
How to keep you and your small business resilient against the odds
Talking openly with your team about what keeps them motivated, in-tuned, and accountable creates transparency and breads...
New platform to help employees stay connected during parental leave
triiyo's platform will meet the need for open communication between managers and their employees at every stage of paren...
When is it time to stop negotiating?
Once negotiation has begun, it is easy to become obsessed with reaching an agreement at any cost because we are afraid t...
Happy to be here: six ways to turn your business into a great place to work
How often do you sit down with your employees one on one, for a chat about how they're doing, professionally and persona...
How local businesses can improve speed and convenience
Customers' demands for speed and convenience have shifted from just in-person experiences, to digital engagements as wel...