From the author
Why your phone call answer rate matters to your bottom line
Call overflow enables the call to ring through to a second answer point if the first answer point doesn’t answer in time...
Business phone numbers: which type of inbound number should I get?
1300 numbers are often a great choice for small- to medium-businesses that use signage such as trades, catering, and ret...
Why your business needs a 1300 number for better call handling
Spending most of your day answering calls and directing them to the right team member can take away time from completing...
Supercharge your Black Friday sales with these SMS marketing tips
By sending out special codes or links that grant customers early access to discounts, businesses can reward loyal custom...
Three ways to maximise your lead conversions
Creating that first point of contact will not only ensure the caller stops shopping around with other providers, but als...
Four features you probably didn’t know a 1300 number had
Call overflow is a handy feature that involves routing calls to multiple answer points after a given period of time.